GET THE MAXIMUM IMPACT WITH THE MINIMUM EFFORT.The Pyramid Principle is the international best-seller on how to think creatively, reason lucidly and produce crisp, clear, compelling business writing.Join the tens of thousands of people worldwide who have benefited from Barbara Minto’s technique, to present your thinking so clearly that the ideas jump off the page and into the mind of the reader.Can your writing do without it?

Much has happened in the years since the publication of the seventeenth edition of The Chicago Manual of Style. The world has transformed, and the Manual has risen to meet the moment. The eighteenth edition of this classic guide for writers, editors, and publishers is the most extensive revision in two decades. Every chapter has been reexamined with diversity and accessibility in mind, and major changes include updated and expanded coverage of pronoun use and inclusive language, revised guidelines on capitalization, a broader range of examples, new coverage of Indigenous languages, and expanded advice on making publications accessible to people with disabilities. The Manual’s traditional focus on nonfiction has been expanded to include fiction and other creative genres in coverage of topics such as punctuation and dialogue, and the needs of self-published authors receive wider attention.The citation chapters have been thoroughly reorganized for the benefit of new and experienced users alike, and the key concepts for editing mathematics have been integrated into the chapters where they will be most useful to generalists. Evolving technologies—from open-access publishing models to AI—are covered throughout. And naturally, there are some well-considered updates to familiar rules, including changes intended to align the Manual’s recommendations more closely with real-world usage.As with every new edition, devotees of the Manual will find much to discover and ponder.

What are the secrets to writing online? Why do some writers accumulate hundreds of thousands, even millions of views on their content—and others write and write, only to go unnoticed?Nicolas Cole, one of the most viral columnists on the internet with more than 100 million views on his writing, is pulling back the curtain. After becoming the #1 most-read writer on all of Quora in 2015, a Top 10 contributing writer for Inc Magazine from 2016 to 2018, and one of the most popular writers on Medium in more than 15 different categories, Cole went on to build a multi-million-dollar ghostwriting company publishing thousands of articles on the internet for more than 300 different Silicon Valley entrepreneurs, C-level executives, New York Times best-selling authors, Olympic athletes, Grammy-winning producers, and renowned industry leaders. How?By using his own personal toolkit of writing strategies, headline structures, formats, and proven styles, all of which were mastered over a 10-year period.“This book contains everything I know about online writing,” says Cole. “From going viral, to building a massive library of content that will continue to pay you dividends well into the future.”

Are you planning to self-publish? Do you want to be a publisher?Don't settle for Amazon's free ISBN until you read this book.My Publishing Imprint answers these important questions: • Do you have to create a publishing imprint to publish a book? • Do you need to establish an entity or register a business name if you want to be recognized as the publisher of a book? • What are the legal and business considerations? • Where does your publishing imprint name appear in public and industry records? • How do you research names? • What do other indie publishers do? • What are the risks of using a free Amazon ISBN?My Publishing Imprint is your guide to understanding the facts, your options, and the key decisions you need to make before you publish a book. Once made, they cannot be reversed unless you republish your book.

The goal of book marketing is to stop needing to do itLearn how to:

• Scope your book into the world's best solution for a certain type of reader
• Test, improve, & iterate your ToC without needing to rewrite anything
• Design a engaging reader experience that makes your book a delight to read
• Discover the hidden analytics of boredom & confusion to identify book-killing problems & make the most of beta readers
• Treat marketing as a temporary activity instead of an ongoing obligation by designing a strong recommendation loop
• Evaluate which of the four seed marketing options are best-suited for your goals, constraints, & skills
• Write a book that endures & grows for years instead of fading into swift obscurity
• Boost long-term growth by optimizing your pricing, platforms, & purchase funnel

Most books don't workWriting a nonfiction book is a wonderful project, allowing you to preserve & share the most important things you’ve ever learned. Plus, a successful book will improve your reputation, your career, your earnings, & the lives of your readers.Up until fairly recently, it was possible to receive at least some of these benefits by writing any book, regardless of its quality. But today, a million new titles are published per year and it’s no longer enough to simply join the pile. Instead, you must create something that is able to stand out & succeed. And the most reliable path toward that goal — especially for an unproven author who lacks a pre-existing audience — is to write a book so startlingly useful that readers can’t stop talking about it.This guide proposes a different way of planning, writing, & refining nonfiction, drawn from the hard-won lessons of product designers & entrepreneurs. Applied properly, it leads to books that can grow organically via reader recommendations for many years, without relying on either heavy marketing or a large author platform.The preconceptions about "writing a book" are so deeply entrenched that most authors don't even ask themselves whether a better way exists. Which is crazy, because the normal approach doesn't work! For example:

• The average NYT nonfiction bestseller loses 95% of its peak sales within a year
• 70% of traditionally published titles fail to pay out a single dollar in royalties
• Vanishingly few nonfiction books sell even 500 copies

These are not good results, but it doesn’t have to be this way.By following a more modern approach, my first two books (2013 & 2019) now do more than $150k/year in royalties (and growing). You can do it too. It's not easy, but it is reliable & repeatable. And in the normally hit-driven, feast-or-famine world of writing, there's something to be said for reliability.What this book is not:This isn't a get-rich-quick scheme. If you want to write a mediocre book the easy way, then you probably want to look elsewhere. But if you want to write a successful book the right way, then this guide will help.This isn't about prose or creativity. I'm assuming that you know how to write a coherent sentence and are able to do the work. Instead, this guide is about understanding how to design, test, and refine nonfiction that succeeds as a long-lasting, high-impact, and recommendable product.This isn't a self-publishing guide. The approach in this book applies equally well to both self-published & traditionally published authors. I won’t walk you through every tool & technicality of formatting, printing, and shipping a book. Those tasks are fiddly & tedious, but they're also low-risk and easy to research online. Instead, our focus is on creating the most useful, and most recommendable book possible.

The Organized Writer is a practical, no-nonsense system that allows you to write without worrying about administration, business affairs, or scheduling. This straight-talking guide will help you become more productive, cope with multiple projects, and make time within your life to write - while also dealing with non-writing tasks more efficiently. It includes advice on how to:

Read the book, then spend a weekend setting-up the system described, and you'll make the time back with interest. You'll get more written every day and complete more of your other tasks without being overwhelmed by all the things you have to do, forgot to do, or don't want to do.

Winner, 2021 Foreword INDIES award“Brilliant, time-tested and clear” advice that will help writers at all stages, in all genres, write their very best book—and then make it better. As a freelance editor for more than a decade, Williams has shepherded books from rough draft to polished manuscripts bought by Big Five houses, university and literary presses, and for independent publishers. Now, she distills everything she’s learned from editing hundreds of drafts, coaching writers past creative blocks, and navigating authors through querying and publication, into this useful guide for every step from idea to book.Seven Drafts: Self-Edit Like a Pro from Blank Page to Book divides writing and revision into distinct stages, with a new focus in each draft. Williams’ frank, funny voice encourages writers to tackle even big editing tasks with a sense of humor and a feeling that someone who understands is on their side.With plenty of fresh examples, insider wisdom, and snappy footnotes, Seven Drafts teaches story, character, elements of writing craft and structure, how to seek and use feedback, and the publication process.

The classic guide that helps you communicate your thoughts clearly, concisely, and effectively. Essential for every professional, from entry level to the executive suite, Writing that Works includes advice on all aspects of written communication—including business memos, letters, reports, speeches and resumes, and e-mail—and offers insights into political correctness and tips for using non-biased language that won’t compromise your message.Concise and easy-to-use, Writing that Works features an accessible, at-a-glance style, full of bulleted "tips" and specific examples of good vs. bad writing.With dozens of samples and useful tips for composition, Writing That Works will show you how to improve anything you write:

• E-mails, memos and letters that get read—and get action
• Proposals, recommendations, and presentations that sell ideas
• Plans and reports that get things done
• Fund-raising and sales letters that produce results
• Resumes and letters that lead to interviews
• Speeches that make a point

And much more.

Eight science-backed strategies to make your writing irresistibly persuasive.Have you ever wondered why some words resonate deeply while others are quickly forgotten? In Writing for Impact, veteran journalist Bill Birchard unveils the secrets behind writing that captivates and influences. This essential guide harnesses the power of neuroscience and psychology to transform your written communication from mundane to mesmerizing.Drawing from cutting-edge research, Birchard reveals how the right words can stimulate the brain's reward circuits, triggering dopamine releases that keep readers engaged. With the eight essential strategies—simple, specific, surprising, stirring, seductive, smart, social, and story-driven—you'll learn to craft messages that resonate on a profound level.This book is not just about writing; it's about mastering the art of persuasion in any setting—be it business reports, academic papers, or marketing content. You'll discover how to:

• Craft compelling narratives that inspire action and evoke emotions.
• Enhance clarity and eliminate jargon to make your ideas shine.
• Build connections that transcend the page, turning readers into loyal advocates.

Packed with practical tips, engaging examples, and insightful exercises, Writing for Impact empowers you to elevate your writing and amplify your voice. Whether you're a seasoned professional or a newcomer, this book offers the tools to navigate the complexities of effective communication in today's fast-paced world.Don't just write—write with purpose. Transform your words into instruments of influence and watch as your ideas make impact!

Take Your Writing To The Next Level With This Invaluable Reference Tool! For many aspiring writers, one of the biggest obstacles they face is the ability to write flowing sentences and paragraphs. How many times have you read a piece of writing and felt jarred by a poorly constructed passage? Trust me, you're not alone. The talent to string thoughts and ideas together in a way that's pleasing to a reader is what separates an amateur writer from a professional. Fortunately, this skill can be taught, and is the subject of this book. Ryan Deane has compiled a transitional words and phrases reference unlike anything ever published. This book is filled to the brim with words and phrases to help you build compelling sentences and paragraphs that will keep your readers thoroughly engaged.

Revitalize your company and take your success to the next level with the power of productive brainstorming sessions! In this groundbreaking book, you'll discover the secrets to generating better ideas and faster results, improving collaboration and communication, and identifying root causes and solutions to complex problems.With expert guidance on simulating and exploring complex systems, interactions, and dynamics, you'll learn how to keep your business moving forward even in the face of rapid change and fierce competition. Whether you're struggling to get your company off the ground or looking to take your established enterprise to the next level, this book is the ultimate roadmap to success.Don't let your competition leave you in the dust. Take action now and unlock the full potential of your team with the power of effective brainstorming.

With millions of copies sold worldwide in multiple languages, the Publication Manual of the American Psychological Association, Seventh Edition is the style manual of choice for writers, researchers, editors, students, and educators in the social and behavioral sciences, natural sciences, nursing, communications, education, business, engineering, and other fields. Known for its authoritative, easy-to-use reference and citation system, the Publication Manual also offers guidance on choosing the headings, tables, figures, language, and tone that will result in powerful, concise, and elegant scholarly communication. It guides users through the scholarly writing process—from the ethics of authorship to reporting research through publication. The seventh edition is an indispensable resource for students and professionals to achieve excellence in writing and make an impact with their work.   The seventh edition has been thoroughly revised and updated to reflect best practices in scholarly writing and publishing.

• All formats are in full color, with a new tabbed spiral version
• Easy navigation, with topics divided into numbered sections to help users quickly location the information they need 
• Resources for students on writing and formatting annotated bibliographies, response papers, and other paper types, guidelines on citing course materials, and guidance on writing clearly, precisely, and concisely
• Dedicated chapter for new users of APA Style covering paper elements and format, including sample papers for both professional authors and student writers
• New chapter on journal article reporting standards (JARS) that includes updates to reporting standards for quantitative research and the first-ever qualitative and mixed methods reporting standards in APA Style
• Updated chapter on bias-free language guidelines for writing about people with respect and inclusivity in areas including age, disability, gender, participation in research, racial and ethnic identity, sexual orientation, socioeconomic status, and intersectionality 
• Updated chapter on essential style guidelines for scholarly writing, including punctuation, italics, capitalization, abbreviations, and numbers 
• More than 40 new sample tables and figures
• Expanded guidance on ethical writing and publishing practices, including how to ensure the appropriate level of citation, avoid plagiarism and self-plagiarism, and navigate the publication process
• More than 100 new reference examples covering periodicals, books, audiovisual media, social media, webpages and websites, legal resources, and many other document types 
• Guidelines that support accessibility for all users, including simplified reference, in-text citation, and heading formats as well as additional font options

This book guides you through doctoral study from the student's point of view - the challenges, pitfalls, and ups and downs that you're likely to encounter in the course of your PhD. Inside you'll find: -Advice on doing research - Examples of PhD problems and their resolution - Reflections on life as a PhD student - Insights into how the academic system works - Real life cases of famous (and not so famous)PhD students. Over and above what your supervisors and university may have to offer, Your PhD Companion will help explain all kinds of things that no one ever seems to tell you - and you don't necessarily know to ask.

Reach the summit of the dissertation mountain.In many ways, the journey of completing a dissertation is like climbing a mountain. It requires planning, research, teamwork, and perseverance. In this fourth edition of their best-selling book, authors Laura Hyatt and Carol Roberts address the challenges that students will face as they journey to the peak of their academic career and complete their dissertation.Completing a dissertation is a transformative and fulfilling life experience. It requires knowledge, tenacity, and preparation for the inevitable uncertainties that will arise along the way. It also necessitates strategies and techniques for dealing with the unanticipated events that many dissertation writers face, such as procrastination, writer’s block, and the uncertainty of how to conduct a literature review or approach a methods section. This newly revised edition addresses those elements and also includes:

• Indispensable information for organizing and writing a dissertation

• Recommendations for identifying and writing research methods

• Expanded coverage of research ethics

• Insightful reflections from students who have effectively written and defended their dissertations

From preparing for the climb to enjoying the view from the summit, this book will assist you to successfully complete The Dissertation Journey.

My Library has the second edition

This book is designed to help you achieve one specific goal. It’s not designed to give you the philosophies of conducting research. It’s not designed to give you a background in a specific academic discipline or a specific topic. It’s not designed to give you theory. It’s designed specifically to instruct you in the practicalities of the writing process used to create strong, thorough, and potentially bulletproof literature reviews.This book is the culmination of years of research experience. It’s also the culmination of several years of teaching writing and critical thinking to doctoral students. Although it began as a tool for doctoral students, it has been expanded to be useful for everyone from senior high school students through doctoral candidates working on developing their first literature review or a larger literature review than they normally develop. It has been created for everyone from academics to new business entrepreneurs with good ideas who are trying to write their first reviews to support the new idea they’re proposing.

From daunting to doable in six steps Graduate students who turn in exceptional literature reviews are recognized as excellent critical thinkers, as well as masters of academic argumentation, research writing and writing academic papers. But literature searches and composing the review itself can be intimidating and frustrating.  The six-step process pioneered by this book has made the task flowing and seamless for masters and doctoral candidates in Education and related fields. This updated third edition features a wealth of all-new content including:

• A flowchart that graphically illustrates Machi and McEvoy’s process.
• Reflective Oversight boxes in each chapter that prompt readers to direct metacognitive activities.
• Links to online guides and resources. 
• Expanded examples illustrating theoretical concepts.

When you apply this system to your next literature review the work will be intuitive and enjoyable for you, and the results will impress your teachers and fellow researchers.

The eagerly anticipated Fourth Edition of the title that pioneered the comparison of qualitative, quantitative, and mixed methods research design is here! For all three approaches, Creswell includes a preliminary consideration of philosophical assumptions, a review of the literature, an assessment of the use of theory in research approaches, and reflections about the importance of writing and ethics in scholarly inquiry. He also presents the key elements of the research process, giving specific attention to each approach. The Fourth Edition includes extensively revised mixed methods coverage, increased coverage of ethical issues in research, and an expanded emphasis on worldview perspectives.

The substantially updated and revised Fifth Edition of The SAGE Handbook of Qualitative Research by editors Norman K. Denzin and Yvonna S. Lincoln presents the state-of-the-art theory and practice of qualitative inquiry. Representing top scholars from around the world, the editors and contributors continue the tradition of synthesizing existing literature, defining the present, and shaping the future of qualitative research. The Fifth Edition contains 19 new chapters, with 16 revised―making it virtually a new volume―while retaining six classic chapters from previous editions. New contributors to this edition include Jamel K. Donnor and Gloria Ladson-Billings; Margaret Kovach; Paula Saukko; Bryant Keith Alexander; Thomas A. Schwandt and Emily F. Gates; Johnny Saldaña; Uwe Flick; Mirka Koro-Ljungberg, Maggie MacLure, and Jasmine Ulmer; Maria Elena Torre, Brett G. Stoudt, Einat Manoff, and Michelle Fine; Jack Bratich; Svend Brinkmann; Eric Margolis and Renu Zunjarwad; Annette N. Markham; Alecia Y. Jackson and Lisa A. Mazzei; Jonathan Wyatt, Ken Gale, Susanne Gannon, and Bronwyn Davies; Janice Morse; Peter Dahler-Larsen; Mark Spooner; and David A. Westbrook.

Most dissertation guides offer a basic recipe for the research and writing process. Like those books, this resource provides all the necessary steps for crafting and conducting a qualitative dissertation, but it also adds one key ingredient: reflection.This book guides students through the issues and questions that may arise as they conduct qualitative research, taking a reflective, experiential approach to turn student-researchers into instruments of inquiry. The authors show readers how to integrate themselves into the research and writing process by using their own beliefs, experiences, interests, and strengths.

Real options theory has attracted significant interest in the field of strategic management. Advocates of the approach emphasize that importing concepts from financial economics holds out the potential of yielding new insights on strategic decision-making under uncertainty as well as boundary-of-the-firm issues that are the focus of competitive and corporate strategy. While considerable progress has been made in conceptualizing different types of real options for various strategic investments, considerably less has been done to empirically validate the core propositions of real options theory. As a result there is much debate about the merits and promise of real options in strategy.In light of the recent interest in real options as well as these trends in the field, this volume examines the ways in which real options theory can contribute to strategic management. This volume offers conceptual pieces that trace out pathways for the theory to move forward and presents new research on the implications of real options for strategic investment, organization, and firm performance. The compendium synthesizes and critiques the research on real options as well as offers a catalyst for further research on this theory in the strategy field. It seeks to examine the ways in which real options theory can contribute to strategic management. It includes conceptual pieces that unearth some of the key stumbling blocks and trace out pathways for real options theory to move forward. It presents theoretical and empirical analyses of real options in different strategic contexts.

From research topic to journal article in seven clear stepsAre you feeling frustrated with your research? While many books teach only individual research skills, Published provides the breadth to guide you through your research journey from start to finish. This book organizes the research process into seven clear phases. And it walks you through each phase with step-by-step instruction. Published offers the clarity, direction, and encouragement you need to drive your project all the way to publication.

Information security teams are charged with developing and maintaining a set of documents that will protect the assets of an enterprise from constant threats and risks. In order for these safeguards and controls to be effective, they must suit the particular business needs of the enterprise.A guide for security professionals, Building an Effective Information Security Policy Architecture explains how to review, develop, and implement a security architecture for any size enterprise, whether it is a global company or a SMB. Through the use of questionnaires and interviews, the book demonstrates how to evaluate an organization’s culture and its ability to meet various security standards and requirements. Because the effectiveness of a policy is dependent on cooperation and compliance, the author also provides tips on how to communicate the policy and gain support for it.Suitable for any level of technical aptitude, this book serves a guide for evaluating the business needs and risks of an enterprise and incorporating this information into an effective security policy architecture.

Information Security Policies, Procedures, and Standards: A Practitioner's Reference gives you a blueprint on how to develop effective information security policies and procedures. It uses standards such as NIST 800-53, ISO 27001, and COBIT, and regulations such as HIPAA and PCI DSS as the foundation for the content. Highlighting key terminology, policy development concepts and methods, and suggested document structures, it includes examples, checklists, sample policies and procedures, guidelines, and a synopsis of the applicable standards.The author explains how and why procedures are developed and implemented rather than simply provide information and examples. This is an important distinction because no two organizations are exactly alike; therefore, no two sets of policies and procedures are going to be exactly alike. This approach provides the foundation and understanding you need to write effective policies, procedures, and standards clearly and concisely.Developing policies and procedures may seem to be an overwhelming task. However, by relying on the material presented in this book, adopting the policy development techniques, and examining the examples, the task will not seem so daunting. You can use the discussion material to help sell the concepts, which may be the most difficult aspect of the process. Once you have completed a policy or two, you will have the courage to take on even more tasks. Additionally, the skills you acquire will assist you in other areas of your professional and private life, such as expressing an idea clearly and concisely or creating a project plan.

This concise, practical book is written for you if your professional success is linked to the quality of the reports you produce. You will learn how to...*Manage data, minimize discomfort, and master the report-writing process *Assure that your reports get read, understood, and acted on--rather than contributing to information overload *Develop a communication strategy that enables you to design reports to meet the needs of diverse readers and decision-makers *Write reports that are clear, high in skim-value, and rich in content-value *Follow a sound approach to report-writing so you will avoid procrastination and use your time productively *Allow your readers to find it a pleasure--rather than a struggle--to read your reports *Convey your ideas so clearly and persuasively that you gain recognition and influence within your organization Like all the books in the Prentice Hall Guides to Advanced Business Communications series, this book is ...*Brief: summarizes key ideas only *Practical: offers clear, straightforward tools you can use *Reader-friendly: provides easy-to-skim format

TECHNICAL REPORT WRITING TODAY provides thorough coverage of technical writing basics, techniques, and applications. Through a practical focus with varied examples and exercises, students internalize the skills necessary to produce clear and effective documents and reports. Project worksheets help students organize their thoughts and prepare for assignments, and Focus boxes highlight key information and recent developments in technical communication. Extensive individual and collaborative exercises expose students to different kinds of technical writing problems and solutions. Annotated student examples--more than 100 in all--illustrate different writing styles and approaches to problems. Numerous short and long examples throughout the text demonstrate solutions for handling writing assignments in current career situations. The four-color artwork in the chapter on creating visuals keeps pace with contemporary workplace capabilities. The Tenth Edition offers the latest information on using electronic resumes and documenting electronic sources and Ethics and Globalization sidebars that highlight these two important topics in the technical communication field.

Penetration test or pentest is a typical security assessment which is the process to gain access to specific information assets (eq. computer systems, network infrastructure, or application). Penetration test simulates the attack performed internally or externally by the attackers which has the intention to find security weaknesses or vulnerabilities and validate the potential impacts and risks should those vulnerabilities being exploited. Security issues found through penetration test are presented to the system’s owner, data owner or risk owner. Effective penetration test will support this information with accurate assessment of the potential impacts to the organization and range of technical and procedural safeguards should be planned and executed to mitigate risks. Many penetration testers are in fact very good in technical since they have skills needed to perform all of the tests, but they are lack of report writing methodology and approach which create a very big gap in penetration testing cycle. A penetration test is useless without something tangible to give to a client or senior management. Report writing is a crucial part for any service providers (eq. IT service/advisory). A report should detail the outcome of the test and, if you are making recommendations, document the recommendations to secure any high-risk systems. The target audience of a penetration testing report will vary, technical report will be read by IT or any responsible information security people while executive summary will definitely be read by the senior management. Writing an effective penetration testing report is an art that needs to be learned and to make sure that the report will deliver the right information to the targeted audience. After reading the book, you will be able to: understand on how to create a good and effective penetration testing report; understand the mechanism to provide an effective deliverables; apply risk management knowledge & skills and blend them in your deliverables.

"The approach. . .the clarity of information presented, and the style of writing make it a clear leader in the field of magazine writing."--Dr. Douglas Perret Starr, Professor of Journalism at Texas A&M University and author of Speech Ghostwriting: A Complete Guide to Crafting Speeches for Other People.All magazine writers share a common goal--to sell their articles. Magazine Writing shows writers how to build articles and turn them into a saleable piece. They will learn to brainstorm an idea, road test it, and research it; query the article, structure it, and edit and revise it; and find magazines, print and online, appropriate for their article.

Developed by Microsoft’s senior editors and content managers, this manual of style captures the up-to-date standards and best practices for delivering clear and consistent technical communications. Now in its third edition, this popular reference has been fully revised, expanded, and optimized for ease of use. You’ll find new coverage on meeting the needs of a global audience, accessibility concerns, and the latest technical terms and acronyms—along with expertly organized sections on usage, grammar, punctuation, tone, formatting, and common style problems. Whether you’re creating print documentation, online help, Web content, or other communications, you’ll get the information and examples you need to maximize the impact and precision of your message.Get clear, concise guidance to help you:

• Use technical terms correctly and consistently—including do’s, don’ts, and alternatives for usage.
• Employ the appropriate tone and voice for your audience.
• Produce written and visual content suitable for a worldwide audience.
• Apply best practices for writing and tagging Web content.
• Write better documentation—from dialog boxes and error messages to Web pages and software code.
• Know the standards for creating accessible communications.
• Optimize your indexes, cross-references, and keyword lists.
• Get fast answers on spelling, grammar, and punctuation.

• Complete eBook inside

The current version can be found on Microsoft’s Web site.